Starting on Monday, October 18th, we will be launching our “automatic item renewal” feature for all library patrons, joining other libraries within MVLC who use this service. All eligible items in your account will automatically be renewed, so you have one less thing to add to your to-do list.

 

What does this mean for you?

This feature will be turned on automatically for every patron, so there is nothing you need to do anything in order for the “auto-renewals” to work. If the item is eligible to be renewed, it will be automatically renewed for you three days prior to its due date.

Three days before an item is due, the item will be automatically renewed if:

• The item was checked out at a library participating in the automatic renewals service, and
• There are remaining loan periods available for the item.

 

Is every item included?

Most physical items borrowed (books, DVDs, audiobooks, music CDs) are eligible for up to two automatic renewals. Exceptions may vary based on each lending library’s policies.

Common reasons why an item cannot be renewed include:

• There is a waiting list
• The item has reached its renewal limit
• Your account is blocked due to overdue items and/or bills owed
• The item belongs to a collection that does not allow auto renewals (such as non- renewable “Hot Titles,” digital content, and items lent by libraries outside MVLC)
• The item was checked out at a non-participating library.

 

What if you do not want the item renewed?

Auto-renewals will occur automatically for any eligible items as long as the library account is in good standing. You cannot opt out of auto-renewals, but of course, you can return items as soon as you are finished with them, regardless of due date.

 

What if you have more questions?

All commonly asked questions have been answered in our FAQs section of our website. Access this page to learn more HERE. If you have further questions, please contact Laura Hoffmann at lhoffmann@ipswichlibrary.org or call any staff member at (978) 356-6648.