Are you using this time to discover (or rediscover) eBooks and downloadable audiobooks? We’re here to help with that! Many of you have asked us about wait lists and availability (we’re working on adding a lot more titles as we speak!) but you also may need help with navigating all the different apps, devices and tools! We’ve gathered some of the most commonly asked questions we receive all in one place, for your convenience! Still not sure about something? Feel free to contact Reference Librarian Katy Wuerker directly at kwuerker@ipswichlibrary.org!

Until we can all venture further from home, we hope Library Takeout at the Ipswich Public Library will keep you reading, watching, listening, and smiling during this time. You need to “place an order” ahead of time. To learn more about our additional services such as printing and librarian reading recommendations, click here. Easy as 1, 2, 3! 1) Place items on hold online in the library catalog, or by calling us at 978-356-6648 2) We’ll notify you when your items are ready for pickup 3) Come to the library during our open hours and follow the signs to pick up your order How do I place an order? If you know what you’d like, you can simply login to the library’s catalog online and make a request! When your items are available, we will notify you to come pick them up. Statewide delivery service (ILL) among libraries has been restored. Please keep in mind that transit and fulfillment time might take a little longer than usual, as we work to return the large backlog of items to their owning libraries. If you need help placing holds, or would prefer to have a staff member assist you – no problem! We have staff ready to help over the phone. Call us at 978-356-6648 or 978-412-8713 (Children’s Room). Please be patient! We may be busy as we roll out this service. You can also email anyone on our staff with your questions. What are your hours for the Library Takeout Service? Monday: 9am – 8pm Tuesday: 9am – 5pm Wednesday: 9am – 8pm Thursday: 9am – 5pm Friday: 9am – 5pm Saturday: 9am – 4pm How You’ll Be Notified When your items are ready we’ll send a notice by the method you indicated (email, text, or phone). Unsure what this is? Call us and we can check and/or change it for you. How Will Pickup Work? You do not need to make a reservation to pick up items, simply come to the library during our regular open hours. When you arrive at the library to pick up your items, please use the front entrance at 25 North Main Street. After entering the building, follow the and markers on the floor until you reach the holds station. A staff member will be at the holds station to retrieve and check out your item.  MASKS are required. At this time, we do not have […]